Created foundational documents for a new museum
Provided research and visioning for new academic program
Repositioned century-old organization for the digital age
Focus groups and user interviews
Personas, journey maps, and experience maps
Participatory action research
A new online community supporting Jewish learning
Exhibit design for a seltzer museum
A nation-wide community of science educators
A real-time data analytics system
A series of public events connecting students of color to public colleges and NYC’s gaming industry
Editing a journal focused on esports and community
Experience design for a proposed exhibit on the future of cities
Writing about and teaching a graduate level course on the topic
Developing success measures
Webinars like Becoming Well Played – The Impact of Gaming on U.S. Culture
Emceeing public events
Leading design charrettes